Introduction
Welcome to our website, masamoto.shop, operated by Masamoto Knives (“Masamoto”, “we”, “us”, “our”). We offer handcrafted, high-quality Japanese knives directly to our customers.
Please read these Terms & Conditions (“Terms”, “Terms & Conditions”) carefully before using our website and ordering any of our products. By accessing or using masamoto.shop, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access or use our website.
We may revise and update these Terms from time to time at our sole discretion. All changes will be effective immediately when we post the revised Terms on the website. Your continued use of masamoto.shop following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
Use of Our Website
Eligibility: You must be at least 18 years old to use our website and purchase our products. By using masamoto.shop, you represent and warrant that you are at least 18 years old.
Account Registration: You may browse our website without registering for an account. However, to purchase products on masamoto.shop, you will need to register and create an account. When you register, you agree to provide accurate and complete information about yourself, and to update your information to keep it accurate and complete. We reserve the right to suspend or terminate your account if any information you provide is inaccurate, incomplete, or out-of-date.
Passwords: You are responsible for maintaining the confidentiality of your masamoto.shop account password, and you are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damages from your failure to protect your account password.
Prohibited Uses: You agree not to use masamoto.shop to:
- Violate any laws, regulations, or third party rights.
- Distribute spam, chain letters, or other unsolicited email/messages.
- Distribute viruses or any other technologies that may harm us, our website, or the interests of users.
- Copy, modify, distribute, reverse engineer, or disassemble any portion of our website.
- Infringe on our or any third party’s copyright, patent, trademark, trade secret, or other intellectual property rights.
- Gain unauthorized access to our website, user accounts, or our computer systems.
No Warranties: Masamoto.shop is provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, whether express, implied, statutory, or otherwise. This includes warranties of title, merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability: Under no circumstances shall we be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your access or use of, or inability to access or use, masamoto.shop. This includes damages for loss of profits, goodwill, data, or other intangible losses. Our total cumulative liability to you shall not exceed the amount paid by you to us, if any, over the preceding 12 months.
Indemnity: You agree to defend, indemnify, and hold us harmless from and against any third-party claims, damages, costs, or expenses arising from your use of masamoto.shop or violation of these Terms.
Changes to Website: We reserve the right to withdraw, amend, or modify masamoto.shop at any time without prior notice. We will not be liable if for any reason all or any part of the website is unavailable at any time for any period.
Ordering Products
Order Acceptance: When you place an order for a product, we will send you an order confirmation email with your order details and total purchase amount. A binding contract between us is only formed when we send you the order confirmation. We reserve the right to reject your order for any reason until the order confirmation is sent.
Product Descriptions: We strive to provide accurate product images, descriptions, and specifications on our website. However, we do not warrant that such information is error-free, complete, reliable, current, or accurate. The images of products on masamoto.shop are for illustrative purposes only. Although we make every effort to display the colors of products accurately, we cannot guarantee that your device displays the colors accurately. Please note that the actual color and texture of a product you receive may vary slightly from the images on our website.
Prices and Payments: All prices on products listed on our website are in U.S. dollars. We reserve the right to change product prices at any time without notice. In case of a price change between your order and shipment, we will notify you and request confirmation of the new price before continuing your order. You must pay for your order in full at the time you place it using a valid credit or debit card. All payment transactions are processed securely through third-party payment processors like Stripe and PayPal. We do not directly collect or store full credit/debit card details.
Shipping and Delivery: We will arrange for shipment of your order to the shipping address you provide at checkout. Please ensure the address is complete and accurate to avoid any delays. We will send you a shipment confirmation email with carrier tracking information once your order ships. We aim to ship orders within 3-5 business days after order confirmation, depending on product availability. We do not guarantee any specific shipping dates or times to complete delivery.
Product Returns: If you are not fully satisfied with the products you ordered, you can return eligible items within 30 days of delivery for a full refund. Items must be returned in their original condition and packaging. To initiate a return, please contact us at [email protected]. We will provide instructions and arrange pickup of the item from your address. Once received and inspected, we will process your refund within 7 business days. Custom or personalized products cannot be returned or refunded.
Cancelling Orders: If you change your mind, you can cancel an order within 1 hour of placing it by contacting [email protected]. If already processed, your cancellation request is subject to product availability. If the order can be cancelled, we will refund your payment within 7 business days.
Intellectual Property Rights
All content published on masamoto.shop is protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. You shall abide by all applicable proprietary rights and restrictions in our website content. Our website content may only be used for your personal and non-commercial use in accordance with these Terms. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, sell, or create derivative works from any masamoto.shop content without our prior written consent.
The trademarks, logos, and service marks displayed on masamoto.shop (“Marks”) are our registered and common law trademarks. All product and company names, logos, and brands are property of their respective owners. Use of these Marks in any way, including in any advertising or publicity, without our prior written permission is strictly prohibited.
User Content
If you post, upload, input, provide, or submit your personal data, images, or any other content (“User Content”) to be made publicly available through masamoto.shop, you grant us permission to use your User Content in connection with operating our website and business. You represent and warrant that you own or have all necessary rights to your User Content and that it does not violate these Terms or any laws.
We have the right to disclose your identity to any third party who claims that any of your User Content violates their rights, including intellectual property rights or privacy rights. We have the right to remove any of your User Content from masamoto.shop that we deem unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable in our sole discretion.
Privacy Policy
Please refer to our Privacy Policy for information about how we collect, use, and disclose information about you when you access or use masamoto.shop.
Disclaimers and Limitation of Liability
Masamoto.shop and all information, products, and services provided through it are provided “as is” and at your sole risk. We expressly disclaim any and all warranties and conditions of any kind to the maximum extent permitted by law, whether express, implied, or statutory, regarding masamoto.shop and any content, products, or services provided through it. This includes the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that masamoto.shop will operate error-free or that defects or errors will be corrected. We do not warrant that our website or its servers are free of viruses or other harmful components.
To the fullest extent permitted by law, we will not be liable to you for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your access or use of, or inability to access or use, masamoto.shop. This includes damages for loss of profits, goodwill, data, or other intangible losses.
In no event shall our total liability to you from all damages, losses, and causes of action exceed the amount paid by you to us, if any, over the 12 months prior to your claim arising.
Certain jurisdictions do not allow limitations on implied warranties or exclusions of liability for certain types of damages. As a result, some or all of the disclaimers, exclusions, or limitations in this section may not apply to you.
Indemnification
You agree to defend, indemnify, and hold harmless Masamoto, our affiliates, and our respective officers, directors, employees, contractors, agents, licensors, and partners from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to: (i) your breach of these Terms; (ii) your use of masamoto.shop; or (iii) your violation of any third-party rights, including privacy, publicity, intellectual property, or other proprietary rights. We will provide written notice to you of any such claim, suit, or proceeding. We reserve the right to assume exclusive control of defending any such claim, at your expense. You agree to cooperate and provide reasonable assistance in defending such claims.
General Provisions
Governing Law: These Terms shall be governed by the laws of the United States and the State of Tennessee without giving effect to conflict of laws principles. You agree to submit to the exclusive jurisdiction of courts located in Tennessee for resolving any disputes arising under these Terms.
Severability: If any provision of these Terms is deemed unlawful, void, or unenforceable for any reason, that provision will be deemed severable and will not affect the validity or enforceability of the remaining provisions.
No Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that or any other provision.
Entire Agreement: These Terms constitute the entire agreement between you and us regarding use of masamoto.shop. These Terms supersede any prior agreements or understandings, whether oral or written. Our Terms do not create any third party beneficiary rights.
Contact Us: If you have any questions about these Terms, please contact us at [email protected].